Ventrica CSAT

Questions

How knowledgeable and helpful was the Product Pro that supported your query? -- (Scale)

How easy was it for you to resolve your enquiry today? -- (Radio Options)

Were the steps we asked you to take, reasonable to resolve your enquiry? -- (Yes No)

If no, how could we have simplified this process for you?:

How satisfied are you with Tommee Tippee in resolving your query? -- (Radio Options)

Based on your experience today, how likely are you to recommend TT to friends and family? (10 – Absolutely recommend) -- (Net Promoter Score)

Please tell us more about what you liked / we could do better?:

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